Over the course of this academic year we’ve received lots of feedback from students regarding on-campus accommodation. With the recent launch of our Rent Freeze campaign for students living in private accommodation off-campus, we had an influx of messages about support for students living on-campus.
We’ve been lobbying about many different student issues this year, with the global pandemic affecting our students in various ways. We’ve been working hard behind the scenes for your best interests. This includes our work for those of you living in on-campus accommodation. We understand this is not the on-campus experience you expected or hoped for, that’s why we’ve been representing you in meetings with University staff at all levels.
During the first semester your Elected Officers started the key conversations around complaints received from students. We were also aware that there were a number of petitions our students were signing, so we raised this too. We were able to engage in conversations with students who had started petitions so we could feedback real student experiences to senior leaders at the University. We discussed a range of concerns, from wellbeing and safety through to financial compensation.
This dialogue encouraged the University to revisit their COVID-19 commitment. A number of full and partial refunds have already been agreed, but we know students have been calling for more, so we have continued to lobby on your behalf. Other ways in which your Elected Officers have tried to help students living on-campus include securing changes to the food parcel available for students to purchase over the quarantine period, as well as providing free Christmas Activity Packs to those students that remained at Herts over the holidays.
Our work surrounding on-campus accommodation has been ongoing for six months and continues to be a key part of our agenda. We will continue to stand with you and fight your corner at all levels within the University and nationally.