Log in Basket


Your basket is empty.

Herts Empowerment

*Please log in to post and read the Guidelines at the bottom of the page before posting

Share with us ideas to make student life at Herts better


Tell us your views below

Back to list
  • 22 score
    22 voters

    Student Wellbeing needs more funding & organisation

    • Issues
    Student Wellbeing has been having notable issues of processing counseling applicants, administrative requests & inquires, following up on students, and often providing adequate service. Unsent emails, low engagement, etc can make students who are already facing adversity feel unsupported. There's been times where I've went to ask for counselings appointments at different times a day, be it calling at 8:32am, turning up during the day, last thing in the evening, only to be told, "sorry, we've ran out, come back tomorrow"...for months. With no further inquiry, concern as to whether I might be at risk, or suggestion on how to actually get anything from their services. My course leader had to call them in for anyone to do anything. There's so much anecdotal evidence I've heard of SW failing in supporting other students as well. It can be a major selling point that the university is invested and supportive of its students, as many other universities don't even have such services. I genuinely believe staff is trying their hardest, but it feels like they just don't have the resources to meet demand.
Kristina Harwood
12:33am on 31 Dec 18 Another issue is a seemingly high turnover of staff. I was shocked to visit the student well being team and be told they couldn't access the notes I needed because most of them were files written by staff who were no longer there. This made getting evidence for my student finance application immensely difficult and stressful. It is also important to note that you need to build trust and understanding with a councillor and how is that possible when you are lucky to get regular appointments, let alone see the same person. I agree, the team are doing their best and I have no harsh words to say about them personally, but they desperately need more funding.
Please Don’t
Engage in illegal activity.
Post someone's personal information including, phone numbers, email addresses, names of students or staff, ID Numbers, social media accounts etc. such posts or comments will be removed.
Repost deleted/removed information. Remember that comment someone just deleted. It doesn't matter what the content was. If it was deleted/removed, it should stay deleted/removed.
Be (intentionally) rude at all. By choosing not to be rude, you increase the overall civility of the community and make it better for all of us.
No inappropriate behaviour. This includes, but is not limited to: personal attacks, threats of violence, slurs of any kind, posting people's private information, or swearing, such posts or comments will be removed.
• We also kindly ask to discuss only those issues that are directly related to The University of Hertfordshire / Hertfordshire Students Union.

Please Do!
Vote. Vote. Vote. If you think something contributes to conversation, upvote it. If you think it does not contribute or is off-topic in a particular community, downvote it. That’s how we work out what is important for Students. If a post gets 50 votes the Elected Officer team and SU staff will look at your post in-depth and how the Students' Union can move the conversation forwards within the University.
Search for duplicates before posting. Redundant posts add nothing new to previous conversations, but feel free to post something again if you feel that the earlier posting didn't get the attention it deserved and you think you can do better.
Consider posting constructive criticism on how we can help you
Comment. Be the one to start the conversation and speak out with your opinion.
Celebrate Success and share good practice. Let us know what we are doing great and how that improved your experience!
Tell your friends. The more upvotes you get the better chance of your idea or comment being acted on.
*Please note: Hertfordshire Students Union reserves the right to remove any comments, content or details it finds inappropriate or offensive

Contact Us

  • Hertfordshire Students’ Union

    College Lane



    AL10 9AB

  • 01707 285000

The University of Hertfordshire Students’ Union © 2019. is a Charitable Company Limited by Guarantee, Company Number 7703890, Charity Registration 1143101

Powered by MSL