Hertfordshire Beacon Clinic

Cup of coffee


Beacon supports victims and witnesses of crime, as well as family members and friends who have been affected by a crime.


Beacon is run by a charity called Catch 22 and is funded by the Police Crime Commissioner. Hertfordshire Beacon is independent from the Hertfordshire police, offering a confidential service to all. If you're a victim or witness of a crime - or if you're a family member or friend who has been affected by one - Beacon can support you. The service is free of charge and is available to you whether or not the crime has been reported to the police.


Following lockdown, the on-campus Hertfordshire Beacon Clinics were suspended. However, Hertfordshire Beacon is still running a service and continues to be available to support anyone who has been affected by crime in Hertfordshire during this time. Hertfordshire Beacon understands the current situation may have an impact on someone’s ability to cope and recover from a crime or incident. They want to reassure you that they are still here to help.
Hertfordshire Beacon may not be able to answer your call in the first instance but if you leave a message with your name and number they can get back to you as soon as they can. You can call them on 03000 11 55 55 (Option 3). Alternatively, you can email the team at info.hertfordshirebeacon@catch-22.org.uk.


On-Campus Clinic

If you have been affected by a crime as a victim, witness, family member or friend, you may be interested in the monthly surgeries hosted by the Hertfordshire Beacon Clinic in partnership with Hertfordshire SARC. The Hertfordshire Beacon Clinic is available to all students and staff at the University of Hertfordshire.



The clinic is held once a month on a Wednesday from 10:00-16:30. Appointments are 50 minutes long. You can book a morning appointment or come by in the afternoon for a drop-in session. These sessions are for an initial meeting with a trained Victim Case Manager. You'll go through a brief needs assessment to look at how you have been affected. You'll then have the opportunity to talk with a Case Manager from Beacon for further support.

If you would like to pre-book an appointment, you will need to complete the Referral Sheet and return it to Beacon.DropIn@catch-22.org.uk. You can also access support by calling 03000 11 55 55 (Option 3) or by visiting Beacon's website and completing the Contact Us form.


Additional Support

Hertfordshire Beacon provides practical/emotional support and advocacy with any other services that you need assistance with. If required, you will be referred or signposted to suitable additional support services.


Sexual Assault or Rape

In the case of a sexual assault or rape, our partner agency Hertfordshire SARC will have a member of staff on site to take that referral. It should be noted that if a rape or serious sexual assault is disclosed to a member of staff, the victim should be encouraged to visit the SARC as a matter of urgency and not wait for the next drop-in, so that any DNA can be recovered. This does not mean that the victim will have to report the attack to the police immediately (although this is advisable), but it does mean that at a later date, if the victim chooses to do so, all forensic evidence is available to assist with the investigation. In this instance the SARC can be contacted on their 24/7 Helpline on 0808 178 4448.


If you have any questions about the Hertfordshire Beacon Clinic, please contact us.