I Want to Be a Buddy Volunteer

Two students laughing

Coming to University can be quite overwhelming; whether it is the first time that you have lived away from home, or whether you have moved to an entirely new country! We understand that it can sometimes be difficult to strike up new friendships and settle in, and sometimes it can help to speak to someone who has done it all before… that is why we have set up the Buddy Scheme.

The Buddy Scheme is coordinated by the Students’ Union Advice and Support team and facilitates informal peer-to-peer support; matching up new students with continuing students (Buddy Volunteers) who can share their hints and tips for settling into life at University.

Please complete the form below to apply to become a Buddy Volunteer.



Student ID Number: 

E-mail Address: 

Phone Number: 

Do you have a disability that you would like to make us aware of? 

If so, would you like us to make any adjustments? 



Please note: There is no guarantee that we will be able to fulfil your matching preferences, however we will try our very best!

I feel comfortable being buddied up with: 

What are your interests/hobbies? (Select any which apply; press "Ctrl" on your keyboard to select more than 1 interest)

Why are you applying to become a Buddy Volunteer? 

Would you like to become a BAME Buddy? 

A note about BAME Buddies: We have a large community of wonderful students from BAME (Black, Asian and Minority Ethnic) backgrounds studying at the University of Hertfordshire. Students from BAME communities can face individual and societal challenges, which can all have an impact upon their mental health, wellbeing and student experience. In instances such as these, it can really help for Buddies to have shared experience and specific support; that is why we have created the opportunity to be matched with a BAME Buddy through the SU Buddy Scheme. For more information about this option, contact the SU Advice & Support Team (advice@hertfordshire.su).





Academic Status:  

Fee Status:  

Do you live on-campus, in Hatfield or commute to Uni? 



I accept that the conversations i have with my Buddy will remain confidential, unless if i feel that my Buddy poses a risk either to themselves or others. In the event of this I will contact the appropriate member of staff from either Hertfordshire Students' Union Advice and Support Centre, UH Student Wellbeing and/or UH Campus Security or NHS for assistance.

Yes, I accept the SU Buddy Scheme confidentiality policy:  

If you have any concerns about the SU Buddy Scheme confidentiality policy, please contact the Advice and Support team via advice@hertfordshire.su.


Your details will be kept electronically secure and will not be passed on to any other organisation (other than in exceptional circumstances - stated above in "Confidentiality").

The details that are collected for the SU Buddy Scheme are the student's; name, student ID number, gender, course name, year of study, school, academic status (i.e. undergraduate or postgraduate), fee status (i.e. home or international), disability details and contact details. Identifying data (such as a student ID number) is required to access the SU Buddy Scheme.

Student contact details will not be used for any other purpose than for the Buddies to contact eachother, and for the Advice and Support team to provide updates to SU Buddy Scheme members, and SU related training opportunities that would benefit volunteers.

Anonymous statistical data is collected, and shared with the wider Students’ Union staff; to measure effectiveness and inform the development of the service. Anonymised statistical data may also be shared with the University with the aim of improving the student experience. All statistical reports are created so that individuals cannot be recognised. Students reserve the right to request that their data is removed from statistical analysis and reporting. If you wish for your data to be omitted from statistical analysis and reporting, you must inform a member of the Advice and Support team.

In-line with the General Data Protection Regulations, you have a number of rights which you can exercise regarding the processing and use of your personal data (such as the ‘right to restrict processing’, ‘the right to object’ or ‘the right to be forgotten’).

  • If you have any preferences, please specify here: 

Personal data will be kept for a period of one year, after which time all identifiable data will be destroyed; this destroyed data includes; all personal data (including basic client details), contact details and equality monitoring information. Student ID numbers will be kept for future benchmarking and evaluation purposes.

Hertfordshire Students’ Union is a data controller. The Union processes personal information relating to students, staff and visitors. The Board of Trustees delegates day to day responsibility for implementing this policy and related procedures to key personnel within the Union. The Students’ Union and its subsidiaries are registered as a Data Controller with the Information Commissioner’s Office (ICO) and renews these registrations annually.

The Chief Executive is the Students’ Union Data Protection Officer and is responsible for the implementation of Hertfordshire Students’ Union’s Data Protection policy.

If you want to know what personal information the Advice & Support team holds about you (from being a member of the SU Buddy Scheme), you can make a written request to advice@hertfordshire.su FAO The Advice Centre Manager.

If you wish to raise a concern or complaint about how your personal data has been used, you can do so by contacting the Advice & Support Centre Manager (advice@hertfordshire.su).

If you have any questions or concerns, do not hesitate to raise them with a member of the Advice and Support team.

Please confirm that you have read, understood and agree to the SU Buddy Scheme data protection policy (stated above).

Yes, I have read, understood and agree to the SU Buddy Scheme data protection policy.   


Your application will be reviewed by the Advice and Support team and you will be contacted regarding the next stage of the application process (this may include being invited in to the SU office for an informal chat or a time arranged for a chat on the telephone).

You will receive an e-mail notification regarding whether your application has been successful and provided with details for the Buddy Volunteer training day.

Once you have attended the training, you will be matched with a new student and you are expected to make the first contact.

If you have any questions about the application process, please contact the Advice and Support team (advice@hertfordshire.su).