Free, confidential and impartial advice and support on a wide range of issues, including;
- Academic; Academic appeals, academic misconduct investigations, complaints, serious adverse circumstances.
- Housing; Disputes with Landlords or Tenants, contractual concerns, raising complaints.
- Financial; Learning how to budget and manage your money.
- Personal; Personal support, sexual health information/resources, hate crime reporting, non-academic misconduct investigations.
You can find us...
The Advice & Support Centre is open 10:00 - 16:00, Monday - Friday
Legal Advice Clinic
Every Wednesday during term time between 13:30 - 16:00 we provide free Legal Advice. The Legal Advice clinic runs by appointment only and therefore you would need to contact us in advance if you would like to make an appointment.
Contraception and Sexual Health (CaSH) Clinic and Free Condoms
Drop by on most Mondays during term-time for the Contraception and Sexual Health (CaSH) Clinic, running from 10:00-16:00 in the Advice & Support Centre; where you can have a full sexual health screening, contraception advice and free contraception (such as free condoms, the pill or the injection). Consultations about the implant or coil can also be had at the CaSH Clinic, however the fittings are booked at the next available date at one of the local GUM Clinics (either at Watford General or St Albans City Hospital). Click here for full dates of the CaSH Clinic. Free condoms are available at all times from the Advice & Support Centre, just ask one of the Advisers!
Chlamydia Testing Kit Pick-up Point
No time to visit CaSH Clinic? Aged 24 or under? Want to get tested for Chlamydia by just peeing in a pot and posting it off? Drop by and pick up your free Chlamydia self-testing kit - you get your results by text in 2 weeks!
Hate Crime Reporting
The Advice & Support Centre is a third-party hate crime reporting centre, meaning that if you have been a victim of a hate crime or incident, you can report it through one of our advisers. However, if you feel immediately at risk, call 999.
Wellbeing Items Available
We have a selection of personal alarms available, along with condoms and pregnancy tests. All are free of charge, just ask an Adviser!