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Hertfordshire Beacon Clinic

Covid-19 update: Following lock-down, the on-campus Hertfordshire Beacon Clinics were suspended, however Hertfordshire Beacon are still running a service and are available to support anyone who has been affected by crime in Hertfordshire during this time. Hertfordshire Beacon understand the current situation may have an impact on someone’s ability to cope and recover from a crime or incident and want to reassure you that they are still here to help. Hertfordshire Beacon may not be able to answer your call in the first instance but if you leave a message with your name and number they can get back to you as soon as they can (0300 0115 555, option 3). Alternatively, you can email the team at info.hertfordshirebeacon@catch-22.org.uk
If you have been affected by a crime, as a victim, witness, friend or family member, Hertfordshire Beacon Victim Care Centre will be offering monthly surgeries, in partnership with the Hertfordshire SARC, bookable by appointment or drop in.

Beacon is run by a charity called Catch 22, and is funded by the Police Crime Commissioner.  Hertfordshire Beacon are independent from Hertfordshire police, and offer a confidential service to all. Beacon supports all victims and witnesses of crime, or those family members and friends who have been affected by a crime.  Our service is free of charge, and is offered to you whether or not the crime has been reported to the police.

The Hertfordshire Beacon Clinic will be held once a month, on a Wednesday; 10:00-16:30. 

The Hertfordshire Beacon Clinic is available to both students and staff.

Hertfordshire Beacon offers three morning slots of 50 mins for pre-booked appointments for an initial meeting with a trained Victim Case Manager. 

You will go through a brief needs assessment to look at how you have been affected and you will then have the opportunity to be offered a case manager from Beacon for further support.   

There will be a further 3 slots in the afternoons for which you do not need to book an appointment, simply drop in.

Hertfordshire Beacon provide practical/emotional support and advocacy with any other services that you need assistance with. 

If required, you will be referred or signposted to suitable additional support services.

The Clinic dates for the 2019-20 academic year are:

In the case of a sexual assault/rape, our partner agency Hertfordshire SARC, will have a member of staff on site to take that referral.  It should be noted that if a rape or serious sexual assault is disclosed to a member of staff, the victim should be encouraged to visit the SARC as a matter of urgency and NOT wait for the next drop-in, so that any DNA can be recovered.  This does not mean that they have to report the attack to police immediately (although it is advisable), but it does mean that, if; at a later date, they would like to do so, all forensic evidence is available to assist with the investigation.  In this instance the SARC can be contacted on their 24/7 Helpline 0808 178 4448

If you would like to pre-book and appointment please complete the referral sheet, and return it to our dedicated Hertfordshire University email address:  Beacon.DropIn@catch-22.org.uk

You can also access support by calling 0300 011 55 55 Option 3, or by visiting the Website and completing the referral page www.hertfordshirebeacon.org/


Contact Us

  • Hertfordshire Students’ Union

    College Lane



    AL10 9AB

  • 01707 285000

The University of Hertfordshire Students’ Union © 2019. is a Charitable Company Limited by Guarantee, Company Number 7703890, Charity Registration 1143101

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