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Mental Health

No matter how you're feeling...There is always someone to talk to. 

Student Minds Link: Looking after your mental health and wellbeing during self-isolation and social distancing.


External Support

Samaritans - Whatever you're going through, a Samaritan will face it with you. Samaritans are available 24 hours a day, 365 days a year. Call Samartians free-of-charge on 116 123 (on Landlines and Mobiles) or e-mail jo@samaritans.org.

Papyrus HOPELINE UK - Are you, or is a young person you know, not coping with life? For confidential suicide prevention advice contact: 0800 068 4141 or pat@papyrus-uk.org.


Online Support

Elefriends - Elefriends is a supportive online community where you can listen, share and be heard.

Big White Wall - Big White Wall is an online mental health community which is accessible anytime, anywhere; and is free to join in Hertfordshire (just put in your post code when prompted). 

Students Against Depression - Students Against Depression provides you with a calm environment and the resources to help you find a way forward - a website offering advice, information and guidance to those affected by low mood, depression and suicidal thinking.


Online Training & Guidance

Living Life to the Full - In just eight session this free online course can help you make a difference to your life. With associated downloadable worksheets, learn how to sort out your feelings when you feel low, worried or hopeless and learn skills that tackle problems in your life.

MIND "How to cope with student life"

Student Minds "Support for a friend"

NHS Student Mental Health Pages


On-Campus Support 

Please note:  Due to Covid-19, many of these services are currently not offering face-to-face consultations, but are able to offer advice via telephone, e-mail or electronic methods. Be sure to contact any of these teams via these means if you want advice, guidance or support. 

Hertfordshire Students' Union Advice & Support Centre - Our Advice Centre is open 10:00-16:00, Monday to Friday, all year round (except bank holidays and University closed days). We are not trained counsellors, but it can still help to get things off your chest by speaking to one of our Advisers. Alternatively you can e-mail the team on advice@hertfordshire.su

SU Buddy Scheme - Are you a first year (Undergraduate or Postgraduate) and want a Buddy to help you settle in to life at University? Join the Students' Union Buddy Scheme to be matched with one of our lovely Buddy Volunteers!

UH Student Wellbeing - UH Student Wellbeing offer support with psychological and emotional issues which may be impacting upon your academic studies or preventing you from making the most of your time at University. One-to-one counselling, group counselling and workshops are all available through the service and a number of helpful resources are available on their StudyNet pages. You can contact UH Student Wellbeing by either visiting their office on the first floor of the Hutton Hub (College Lane), calling 01707 284453 or e-mailing studentwellbeing@herts.ac.uk

UH Resident Assistants - This support service is available 24 hours a day and 365 days a year, including Christmas and Bank Holidays. So after 5pm Monday-Thursday, 4pm on Fridays, or during the weekends you can phone the Resident Assistants on 01707 281010 and a member of staff will attend as soon as possible. Resident Assistants are students just like you, they’re here to ensure you can access support out of hours and have been given additional training and responsibility to ensure you always feel supported.


On-Campus Training for Students

Look After Your Mate Workshops (delivered by SU Advice & Support, developed by Student Minds)

We know that most students talk to their friends when they are having a tough time. We can talk to friends in confidence and they help us to keep challenges in perspective. The truth is that although university can be awesome, life’s curveballs still get thrown at us and in these situations we really need our mates to be there for us. Friendship can play a key role in helping someone live with or recover from any difficulties they are facing. But it can be hard to know what to say when a friend is struggling.

The workshop includes:

- Key practical tips for supporting a friend

- Spotting signs your friend is struggling

- How to start a conversation

- How to support a friend: listening and motivating

- Signposting to further support

- Looking after your own wellbeing as a supporter

Best of all, the workshop is FREE!

E-mail advice@hertfordshire.su if you are interested in attending one of these workshops.

Contact Us

  • Hertfordshire Students’ Union

    College Lane



    AL10 9AB

  • 01707 285000

The University of Hertfordshire Students’ Union © 2019. is a Charitable Company Limited by Guarantee, Company Number 7703890, Charity Registration 1143101

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