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Work for Us


We employ a dynamic, committed and vibrant team of staff. We have permanent and casual positions within our structure.


Hertfordshire Students’ Union values student officers, employees and volunteers with ideas and personality. We believe that lively, active and vibrant people shape our organisation.



Organisational Chart

You can view our latest Organisational Chart for permanent staff here. This shows the different roles within each team, but does not reflect levels of responsibility. You can also read more about our Trustee Board here

Gender Pay Gap Report

We are an employer required by law to carry out Gender Pay Reporting under the Equality Act 2010 (Gender Pay Gap Information) Regulations 2017

Gender Pay Gap Report 2018

Gender Pay Gap Report 2017

Our Vision and Values


We help students love life at Herts

Our departments work together so we can continue to put students at the heart of every service we run on behalf of students at the University of Hertfordshire



Helpful, Empowering, Representative, Transparent and Student-Focused

We're here to support students as they transform their lives at university. We support students in their academic interests and wellbeing, we empower students to advocate for themselves and others and we develop and enhance communities amongst our richly diverse student population        


Service Excellence

We go above and beyond for our students and each other

We’re committed to providing excellent service across the board and we support each other to prioritise this every day

Work Perks for Permanent Staff

For permanent staff, Hertfordshire Students' Union offers an excellent annual leave scheme starting at 25 days + bank holidays and University closed days; an employer-contributed pension scheme, extensive training and development and time off in lieu for extra hours worked

We know there’s more to life than work, that’s why when you join Hertfordshire Students' Union as a permanent staff member you will get your pick of our amazing company perks all accessible via an app. This includes restaurant discounts, great price cinema tickets and lots more. Find out more about all our employee rewards here: https://www.perkbox.co.uk/hertfordshirestudentunion

Work Perks for Student Staff

We offer part-time employment opportunities for students to work on campus for up to 20 hours per week. Benefits include:

  •  Training and development
  •  Working as part of a team
  •  Flexible hours to fit alongside your studies
  •  Opportunity to improve your employability
  •  The chance to get more involved with your Union
  •  Experience is not always necessary


Please note that Hertfordshire Students’ Union is required to meet UKVI visa regulations. Applicants who do not currently have the right to work in the UK will have to satisfy UKVI regulations before they can be appointed. Please be aware that we are unable to sponsor you for a visa. 


Permanent Staff Vacancies:

Head of Operations

Job Title: Head of Operations
Responsible to: Chief Executive Officer
Salary: £40,000-£49,000
Location: Hatfield

Hertfordshire Students’ Union (HSU) is a dynamic and vibrant union that is student-led. HSU runs and offers a variety of services to over 24,000 students at the University such as societies, campaigning, representation. We also have a busy Advice & Support Centre and nightclub – The Forum. The Forum has been open since 2009 and is currently closed for redevelopment. When the venue reopens, it will be an 1100-person, self-contained nightclub space, spread over two floors and will continue to be an integral part of the student experience at Herts.

The Head of Operations will be instrumental in bringing this space to life – through supporting our Licensed Trade team in running night time events, through supporting our Student Activities team is utilising the space as part of their broader community building initiatives, and through supporting our Marketing team to make sure students at Herts know that their membership of the SU is there to support them through their entire student journey.

The Head of Operations will lead our Licensed Trade activity, our Marketing function and our Student Activities (Societies, Events and Volunteering) team. You will collaborate with the CEO, the rest of the Senior Management and staff teams, our Trustee Board, our students and University partners to develop and implement plans to develop services in line with the vision and values of HSU.

Hertfordshire Students' Union is committed to diversity and inclusion amongst its staff, reflecting the communities it serves. We welcome applications from Black, Asian and ethnic minority backgrounds, as they are underrepresented within the Union’s professional staff team. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

To arrange an informal conversation about the role, please contact Rebecca Hobbs, CEO – r.hobbs2@herts.ac.uk

If you are interested in applying please send a recent CV along with a cover letter outlining your relevant experience to the person specification. Email both documents to recruitment@hertfordshire.su. Please note, CVs submitted without a cover letter will not be accepted and put forward for shortlisting.

Application Deadline: 6 January 2021
Interviews: 18 January 2021 (to be held virtually)

COVID-19 changes – This post holder is currently expected to work in the office 2/3 days a week moving to being fully office based when COVID-19 restrictions are lifted. We currently have the following COVID-19 precautions in place - • Masks, gloves, hand sanitiser and wipes are provided • Daily cleaning procedures in place • All staff work on a rota in the office ensuring safe social distancing • All meetings held virtually

View the recruitment pack with full job description here.

 You can also follow us on LinkedIn to stay up-to-date with vacancy opportunities.



Student Staff Vacancies:

Students make up the majority of staff at the SU and as a member of student staff, you will be the face of the Union and provide excellent customer service. We recruit for various position across our departments. Our student staff have the opportunity to make a real difference to the life of their fellow students and gain a range of skills and experience for their CV at the same time.

In addition to the part-time opportunities found on this site, UH students can also search for part-time jobs, placements, summer internships, graduate roles, volunteering and work shadowing experiences on CareerHub.

We do not have any Student Staff vacancies at the moment. Please check the website regularly for changes.


For further information please contact:


Contact Us

  • Hertfordshire Students’ Union

    College Lane



    AL10 9AB

  • 01707 285000

The University of Hertfordshire Students’ Union © 2019. is a Charitable Company Limited by Guarantee, Company Number 7703890, Charity Registration 1143101

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